The IT industry has created a world of “open the box, press a button, and wait for the magic” and that approach works in our homes and our schools so it will work in our businesses too. Right? Wrong!

How would you feel if you walked into a restaurant and were handed a blank menu? Confused because you do not understand? Scared because you do not know what you want? Angry because there are no choices?

Organizational resiliency is about one thing – being ready as an organization to survive whatever bad thing comes your way. From a bad news story to a nuclear blast. Anything that disrupts operations and breaks your ability to deliver your mission is bad.

In recent years, dozens of businesses large and small have had to notify their customers of security breaches. Even our government is vulnerable to these attacks.